Roster review
Before design begins, both you and our team review the full roster to confirm member names, officer titles, and spelling are accurate. Getting this right from the start sets the foundation for everything that follows.
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A lot of companies talk about quality, accuracy, and on time delivery. We put it in writing. Every composite is backed by our accuracy promise, 30 business day delivery guarantee, and lifetime warranty. Saying and doing are two very different things and we're committed to both.
Before design begins, both you and our team review the full roster to confirm member names, officer titles, and spelling are accurate. Getting this right from the start sets the foundation for everything that follows.
Our design team reviews every detail including colors, fonts, layout, and member placement to make sure everything aligns with your vision before the proof is created.
You'll receive a digital proof to review in real time. Confirm officer placement, headings, dates, and design details. Request as many revisions as you need until everything feels exactly right.
For organizations with official marks, crests, or brand guidelines, we verify proper usage and compliance before moving forward. Every composite we produce meets the standards set by your organization.
Before production begins, our team conducts a thorough final review of the approved composite, all revision notes, and every detail to make sure nothing was missed.
From print quality to framing, we inspect every composite before it leaves our facility. Our goal is a finished product that looks just as good years from now as it does the day it arrives.
Meet the woman-led team that powers Digital Pix & Composites.
Every composite we produce is backed by our accuracy promise, our 30 day delivery guarantee, and our lifetime warranty. Not because we have to, but because we wouldn't have it any other way.
If we make an error, we fix it.
Every composite goes through a rigorous multi-step proofing process reviewed by you and by us. Every name, title, and image is checked multiple times before anything goes to print.
30 business days. That's our commitment.
After photography is complete, your proof is approved, and invoices are paid, we commit to producing and shipping your composite within 30 business days. If we miss our commitment for reasons within our control, we make it right. No excuses, no runaround.
Quality that lasts a lifetime.
Every Master Composite is warranted to be free from construction defects and errors from the day it's delivered. If something isn't right, let us know and we'll repair or replace it. That's not just a promise. It's in your contract
The timeline varies depending on how quickly revisions are requested and approved. Our team works efficiently to turn proofs around promptly and we'll keep you updated throughout the process. The faster both sides communicate, the smoother and quicker the proofing stage goes.
If your composite arrives damaged, please notify us promptly and submit a damage claim through our online form. Photos of the damage are required to process your claim. Our team will review your submission and be in touch within 48 hours to work through next steps. Report a shipping issue here.
Contact us right away. While our multi step proofing process is designed to catch every detail before delivery, if an error on our part slips through we will correct it at no charge. We stand behind our accuracy promise even after your composite arrives.
Rush orders are available and prioritized with care. However, due to the accelerated timeline, delivery dates for rush orders cannot be guaranteed. Contact us as early as possible to discuss your deadline and we'll do everything we can to accommodate your needs. Contact us here.
Our lifetime warranty covers manufacturing and material defects including construction issues that affect the structural integrity or appearance of your composite. If a qualifying defect is discovered, we will repair or replace the composite at our discretion. The warranty applies to composites produced and serviced within the United States and is valid for the operational lifetime of our company. File a warranty claim.