Frequently Asked Questions

Yes. Being a licensed vendor means we're officially approved to use your organization's colors, fonts, crest, and logo. It also means every composite goes through a strict review and approval process by Nationals, and we're held to higher standards on everything from contract terms to delivery timelines. Your organization is protected.

Every photographer we send is professionally trained and background checked. When our team comes to your campus or organization, you can trust that your members are in safe, professional hands.

Absolutely. You can upload a photo of a previous composite design and we'll match it, or start from scratch and build something completely custom. Colors, fonts, and layout are all your choice and completely up to you.

Yes. Faculty, staff, and administrative teams can be included depending on your composite layout and school requirements. We’ll work with your team to ensure everyone who should be recognized is properly represented.

Yes. While our base package includes one photographer, additional photographers and upgraded services are available for an added fee. Contact us to discuss your event's specific needs. Contact us.

Absolutely. If you have an existing composite design you love, we can match it. Consistency matters, and we get that. Prefer something new? Use our design tool to build your own and get a custom quote today.

Absolutely. If your group already has headshots or photos you love, our "Submit Your Own" package lets you send them to us and we'll build a professional composite around them. Same quality, same warranty.

Yes. Whether someone missed their appointment or you already have professional headshots you'd like to use, we're happy to work with what you have. Our goal is always full representation on the composite.

Always. You'll work one on one with a dedicated designer, request as many revisions as you need, and sign off on the final proof before anything goes to print. We want you to love it.

Yes! We come to you. It’s convenient and comfortable. We provide a complete studio setup with lights and all necessary equipment to photograph your group on-site at your school, chapter house, or event location.

Absolutely! In addition to traditional printed and framed composites, we also provide digital versions that are easy to share, post, and archive. These digital options are perfect for groups that do not have a designated location to display a large framed composite and would also make a great addition to your website.

Once you're signed up with Digital Pix, you'll receive an email to confirm your session and set up your user account. From there, everything you need to manage your composite is in one place.

Contact us for a free estimate or jump into our design tool to start building your composite. We'll put together a custom quote based on your design. Contact us.

Every composite goes through a 10 point inspection process. You review and sign off on every detail, and so does our experienced team. If we make an error, we fix it. Free of charge, no questions asked. Learn more about our promise.

We work directly with your faculty or designated representatives to build a schedule that fits your calendar. We also offer flexible on-site sessions, including evenings and weekends, to accommodate busy schedules to maximize participation.

We work directly with your faculty or designated representatives to build a schedule that fits your calendar. We also offer flexible on-site sessions, including evenings and weekends, to accommodate busy schedules to maximize participation.

Once you share your session link, members can choose their own appointment time. They'll receive an automatic confirmation and reminder so they show up on time and prepared. You can track signups and progress directly from the portal.

We have limited availability for events, so we recommend reaching out 6 to 12 months in advance to secure your date. The earlier the better, especially for large annual conventions.

We start with a quick conversation to make sure we're a good fit. From there, we help you schedule a photo date, work with you on the design details, and walk you through proof approval before your composite is built and delivered. Learn more about our process.

Every composite comes with a 30 business day delivery guarantee, and we work with you upfront to make sure your composite arrives when you need it. Before graduation, before your event, whatever your timeline requires. Just let us know your target date and we'll make it happen.

The timeline varies depending on how quickly revisions are requested and approved. Our team works efficiently to turn proofs around promptly and we'll keep you updated throughout the process. The faster both sides communicate, the smoother and quicker the proofing stage goes.

Digital Pix & Composites has been creating composites since the late 1960s. What started as a small operation has grown into a nationwide company, and we're proud to still be family owned and making everything by hand in McHenry, Illinois.

Pricing is based on the number of members and your design selections. Every package includes a large framed or digital composite, an 11x14 individual copy for each member, a professional photo sitting, and our lifetime warranty. Get a free quote.

Our event photography is complimentary for your organization. We provide a professional photographer for up to eight hours per day at no cost to you. All we ask is a vendor booth to connect with your members during the event. Additional photographers and services are available for an added fee.

We're proud to say that Digital Pix has been led by women for decades. From Janis Bohner transforming the company to Erica Carlson leading it today, strong women have been at the heart of everything we do.

We work with everyone. Greek sororities and fraternities make up a large part of our business, but we also work with graduation classes, bar associations, first responders, and any group that wants to commemorate their membership. See who we work with.

If your composite arrives damaged, please notify us promptly and submit a damage claim through our online form. Photos of the damage are required to process your claim. Our team will review your submission and be in touch within 48 hours to work through next steps. Report a shipping issue here.

Not happy with your first photo? Jump back in line and take another. Retakes are always free and we're not done until every member loves how they look. Miss your session? There's a good chance we're already on campus or in your area. Contact us to set something up. Contact us.

Contact us right away. While our multi step proofing process is designed to catch every detail before delivery, if an error on our part slips through we will correct it at no charge. We stand behind our accuracy promise even after your composite arrives.

Rush orders are available and prioritized with care. However, due to the accelerated timeline, delivery dates for rush orders cannot be guaranteed. Contact us as early as possible to discuss your deadline and we'll do everything we can to accommodate your needs. Contact us here.

We offer flexible solutions for missed sessions, including make-up opportunities when available. Our goal is to ensure every eligible student has the chance to be included in the final composite.

A composite is a collection of member photos, similar to a yearbook page — professionally designed, printed, and typically displayed in a chapter house or common area. Newer technology has also opened the door to digital display options for groups without a dedicated space.

Our lifetime warranty covers manufacturing and material defects including construction issues that affect the structural integrity or appearance of your composite. If a qualifying defect is discovered, we will repair or replace the composite at our discretion. The warranty applies to composites produced and serviced within the United States and is valid for the operational lifetime of our company. File a warranty claim.

Each day includes up to eight hours of professional photography covering every aspect of your event — speakers, awards, banquets, breakout sessions, board members, and more. Digital files are included, and we can provide social media sneak peeks throughout the day upon request.

We work with Greek fraternities and sororities, university programs, bands, service organizations, and professional clubs. If your group needs a composite, we've almost certainly done it before. Don't see your organization? Contact us, we'd love to work with you.

With over 60 years of experience, composites are our specialty — not a side service. We're your composite partner from scheduling through final delivery, with fast turnaround, professional quality, and a finished product built to last a lifetime.

We offer standard composite sizes ranging from 11x14 to 48x60. Have something specific in mind? Just let us know and we'll do our best to accommodate.

We specialize in Greek conventions and large scale organizational events. From opening ceremonies to vendor halls and award banquets, we document every moment so your organization has a complete visual record of the event.

Your gallery is typically ready within a week of your photo session, sometimes sooner. You'll receive an email notification as soon as it's live. Once your gallery is available, you'll have three days to select your pose for the composite, so keep an eye on your inbox.

Yes. Every portrait receives natural retouching, including blemish reduction, shine control, and color correction, so you look your best while still looking like yourself. Have a special request? Chat, call, or contact us!

We offer professional portrait prints in a variety of standard sizes, including 8x10, 5x7, 4x6, and wallets, as well as digital downloads. Package options are also available for great value. All prints are produced in-house at our lab.

You'll receive an email notification with a link to your personal gallery once your photos are ready. You can also use the gallery search tool on this page to look up your photos using your barcode/gallery ID from your session.

Absolutely. If multiple poses were captured during your session, they will all be available in your gallery for you to browse and order from.